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Gifts
Gifts For Someone
Gifts By Holiday
Gifts By Occasion
Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 3-5 business days tracking information to become available.
Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding. Please feel free to contact us: service.jewelry@hotmail.com
- You can refer to our FAQfor quick answers.
- To find where your order is, please click Track My Order.
Please send us your questions/concerns by submitting a ticket, and we’ll get back to you as soon as possible.
9:00AM-6:00PM ET, Mon.- Fri.
Tutulver is aware that the security of your private information from the use of our website is an important concern. We take the protection of your personal data very seriously. These terms and conditions cover how we use your personal information. Tutulver continually updates these terms and conditions and we therefore advise you to read them regularly.
“When you become a member of Tutulver, we ask you for some personal information, including your name, address, date of birth and email address.”.
Tutulver uses this information to fulfill our commitments and provide you with the benefits and services that Tutulver membership entitles you to. When you enter your personal information and submit it to us, you consent to granting Tutulver use this information for the stated purpose.
You are entitled to request this information from Tutulver at any time, and we will delete it at your request.
The data we collect will only be used for the purpose of supplying you with the requested products or services or for other purposes for which you have given your consent, except where otherwise provided by law.
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience (your information helps us to better respond to your individual needs)
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
To process transactions, your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
To send periodic emails.
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Tutulver only uses your personal information for Tutulver administration purposes, and to perform general market analyses, such as purchasing behavior.
Tutulver will not disclose your personal information, including your email address, to any third party. And Tutulver does not give other companies access to your registered information.
If you no longer wish to receive any promotional email from Tutulver, you may either click the "UNSUBSCRIBE" button in the email, or contact our customer service.
Tutulver places small packets of data, known as cookies, onto customers’ computers and mobile devices.
This is a standard practice all online businesses adhere to.Cookies are an integral part of assisting Tutulver in providing a high quality online shopping experience to all customers.
With cookies enabled, Tutulver can determine the buying and browsing behavior of all customers. By browsing Tutulver, customers consent to the placement of cookies on their computer.
Customers are able to disable cookies if they want personally from their browser.
All items purchased from Tutulver are made pursuant to a shipment contract.
This means the risk of loss and title for such items pass to the buyer upon our delivery to the carrier.
The use of the Tutulver site is intended only to people and entities able to form legally binding agreements and with the purpose of purchasing items for personal use by themselves or as gifts.
Tutulver offers worldwide shipping.The recipient specified on the delivery address will be the importer of the purchased product and must comply with all laws and regulations of the destination country.
Purchased goods may be subject to import taxes, customs duties and fees levied by the destination country or state.
The recipient specified on the delivery address may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country.
Additional charges for customs clearance must be borne by the recipient specified on the delivery address. Tutulver has no control over these charges and cannot predict what they may be.
It is the responsibility of the recipient to contact their local customs office for more information. When customs clearance procedures are required, it can cause delays beyond Tutulver original delivery estimates.
Tutulver strives to be as accurate as possible and intends that the colors, design, and style of the products that appear on this site reflect those of the actual product.
However, Tutulver does not warrant that product descriptions, pictures or any other content of Tutulver is accurate, complete, reliable, current, or error-free. Variations caused by technical, typographical, digital, or photographic reasons may occur.
Actual colors and the "look and feel" you see on the Tutulver site will depend on your computer monitor and on other technical factors.
If a product offered by Tutulver itself is not as described, your sole remedy is to return it in unused condition.All of Tutulver products are guaranteed against defects for 30 days from the date of the invoice. Except as expressly stated herein, Tutulver disclaims all warranties, either express or implied, of any kind with respect to products sold on the Tutulver site.
You agree that the sole and exclusive maximum liability to Tutulver arising from any product sold on the Tutulver site is the price of the product ordered.
In no event shall Tutulver, its directors, officers, employees or representatives be liable for special, indirect, consequential, or punitive damages related to products sold.
By signing up for newsletters, you agree to receive special offers and promotions of Tutulver. You can unsubscribe from emails at any time by clicking the unsubscribe link contained in the email. We do not rent, sell, or share Personal Information about you with other people or non- affiliated companies for marketing purposes without your permission.